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Frequently Asked Questions

Here are the most common questions our clients ask about our services, quality control, pricing and the overall natural stone sourcing process from Turkey.

What is the minimum order quantity?

Most manufacturers require a minimum order of one full container. However, depending on the needs of your project, we can often help you arrange smaller quantities as well.

Can I use only your quality control service?
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Yes. If you have already found your own manufacturer, you can hire us solely for quality control and reporting during production and loading. We inspect the goods on your behalf, on site, and provide you with detailed reports so you can approve every step remotely.

How does the payment process work?
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Our service fee of 500 USD is paid to us once you decide to work with our team. The payment for the stone itself is made directly to the manufacturer, according to the payment schedule you both agree on. We do not participate in the financial transaction between you and the manufacturer – we only handle quality control, supervision and reporting to protect your interests.

What exactly do your services cover?
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As ABK Stone Expert, we manage your natural stone sourcing process from Turkey end-to-end. Our services mainly include:

• Strategic Producer Matching: We identify the most suitable, reliable and verified Turkish manufacturers for your project based on your technical needs, budget and quality expectations, and connect you directly with them.
• On-site Quality Control (QC): We personally inspect each slab or tile that comes off the production line to ensure it matches your specifications and international quality standards. Products that do not meet your criteria are rejected.
• Detailed Reporting and Approval: We document the entire process with photos and videos, prepare a comprehensive QC report and do not allow any shipment without your approval.

How detailed is your quality control (QC) process?
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Our QC process starts as soon as production begins and continues until the goods are ready for shipment. It includes:

• Material Check: We verify that the vein structure, color tone and general appearance of the stone match the approved samples.
• Size and Cutting Check: We measure dimensions, thickness and cutting quality with precision tools to ensure they meet your specifications.
• Surface Finish Check: We inspect the uniformity and quality of finishes such as honing, polishing, antiquing, etc.
• Defect Detection: We identify cracks, breaks, excessive filling, color deviations and other unacceptable flaws and separate those pieces.

All these checks are documented with detailed photos and videos and sent to you for final approval before shipment.

Do you work only with marble, or also with travertine and other stones?
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Our main expertise is Turkish marble and travertine. However, thanks to Turkey’s rich natural stone resources, we can also support you with other stone types such as onyx, basalt and limestone. If your project requires a specific type of stone, simply share the details with us and we will let you know how we can help.

Why should I work with ABK Stone Expert instead of a random intermediary?
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We do not see ourselves as just another intermediary – we act as your local team in Turkey. We remove the biggest risks in international sourcing, such as language barriers, trust issues and uncertainty about quality.

With our zero-risk approach, you do not have to pay for products you have never seen or whose quality you cannot verify. We save you time and money by avoiding unnecessary travel and trial-and-error with unknown suppliers, and we keep you informed at every stage with transparent reporting.

How do you help us connect directly with manufacturers?
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Our main goal is to find the most suitable and reliable manufacturer for your project. After we complete our research and matching process, your commercial agreements and payment schedule are usually made directly between you and the manufacturer.

Our role is to verify the manufacturer’s reliability, advise you throughout the process and, most importantly, guarantee the quality of the material on site through our QC service.

Do you also support international shipping and customs procedures?
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Our core expertise is sourcing and quality control. However, if you need support with international logistics and customs, we can connect you with our trusted logistics partners and help coordinate the process. This is usually offered as an additional, project-based service depending on your needs.

What do your services cost and how can I get a quote?
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Our service cost is tailored to your project’s size, the type of stone, the total quantity and the duration/intensity of the quality control work required.

To receive a free consultation and a customised quote, you can fill out the “Request a Quote” or “Request a Free Consultation” form on our website, or contact us directly. Once you share details such as stone type, quantity, destination country and quality expectations, we will prepare a proposal specifically for your project.

Do you have a special offer for first-time customers?
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Yes. We offer a “New Start Special Offer” for clients who would like to try our service for the first time. This is designed to let you experience our process with zero risk while also gaining a cost advantage.

For details, simply contact us and request a free consultation.

What is ABK Stone Expert’s experience in the industry?
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As stated on our website, ABK Stone Expert has so far helped manage exports of more than 27,000 m² of natural stone to 15 different countries. We have successfully delivered over 53 projects, achieving a 95% success rate. These figures reflect our deep expertise and reliability in international natural stone sourcing and quality control.

Where are you based and who is in your quality control team?
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ABK Stone Expert is based in Turkey, with our operations focused in the main natural stone production regions of the country. Our quality control team is made up of professionals with many years of experience in the natural stone sector, with strong knowledge of stone properties and international quality standards.

They are your local experts on the ground – communicating with manufacturers on your behalf and ensuring that the quality of your material is thoroughly checked before shipment.

TURKISH NATURAL STONE SPECIALIST

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